Xiaomi FAQ Smartphones: Frequently Asked Questions

Xiaomi FAQ Smartphones: Frequently Asked Questions

Xiaomi phones have quickly become one of the world’s leading smartphone brands in recent years, thanks to their sleek designs, impressive features, and competitive price points. As with any phone brand, however, Xiaomi smartphones may pose some questions and have concerns that need to be addressed; we aim to address some of these in our article so you can enjoy a positive Xiaomi experience.


How can I fix missing or moving icons in Xiaomi?

Ensure your launcher is set as the default: Navigating to Settings > Home screen & Recent > Default Launcher and clearing its cache via Settings > Installed apps > Manage Apps > [your launcher name] > Clear Cache.

  • To turn off the auto-positioning of application icons and prevent changes from being made on desktop settings.
  • Reset the home screen layout by long pressing on home screen > Settings > Reset layout.

What should I do if Xiaomi fails to enter a second space?

  1. If entering the second space is unsuccessful, restart your Xiaomi and try again.
  2. To enable Second space: Settings > Second space > Turn On.
  3. Check if there are any pending MIUI updates for your device. A software update can sometimes fix bugs and improve system stability, including Split screen or second space issues.
  4. Make sure your phone supports the second space feature. Not all Xiaomi models have this capability, so check the specifications of your device to confirm.

What Should I Do If I Forget My Second Space Password on Xiaomi?

Unfortunately, Xiaomi does not provide an automated way of recovering this password.

  • If you have forgotten the Second space password but remember the password for your primary space, you can try using that pass. In some cases, Xiaomi devices have the same password for both spaces (if you put it).
  • You could try resetting the Second space (this will delete all data).

How can I turn Safe Mode on Xiaomi phones on and off?

Press and hold the power button until the power off screen appears. Press it until a “Reboot to Safe Mode” prompt appears, and reboot as usual to exit it.

Turning on safe mode:

  1. Tap and hold the “Power off” option when the power menu appears.
  2. Press and hold the power button on your Xiaomi phone.
  3. Your phone will now restart in safe mode.
  4. A new prompt will appear asking if you want to reboot your phone in safe mode. Tap “OK” to confirm.

Once your phone has restarted in safe mode, you will see the “Safe mode” text in the screen’s bottom-left corner. Now, you can test your phone to see if the issues you were experiencing have been resolved. If the problems are gone in safe mode, a third-party app is likely causing the issues.

To exit safe mode, restart as usual to complete its exit.


What is Safe Mode on Android devices?

Safe mode provides an environment to identify and resolve issues caused by third-party applications. In safe mode, only essential system apps are running, enabling you to troubleshoot problems associated with third-party programs more effectively.


What is Baseband, and how can you fix losing them on Xiaomi?

Phone users may sometimes encounter baseband loss issues, where the baseband version or IMEI number becomes unknown or null. This can result in no cellular signal and the inability to make calls or access mobile data. Baseband loss can occur for various reasons, such as software updates, firmware flashing, or incorrect installations.

Possible Solutions to Baseband Loss:

  1. Update software. Keeping your Xiaomi phone’s software up-to-date is essential.
  2. Restart the phone. Restart your Xiaomi and check if the baseband is restored.
  3. Check network settings: Ensure that the network settings on your Xiaomi phone are correct. Go to Settings > SIM cards & mobile networks, select the appropriate SIM card, and verify the network settings, such as preferred network type and carrier selection.
  4. Factory reset: Performing a factory reset can help resolve baseband loss issues caused by software glitches.
  5. Check SIM card and slot: Remove and reinsert the SIM card from your smartphone.

What should I do if my Xiaomi backup fails to restore?

  • Make sure you have created a backup file: Before attempting to restore a backup, double-check that you have a backup file saved.
  • Ensure the backup file is readable and compatible with your phone model. * Make sure you are using the appropriate method: Settings > Additional settings > Backup & reset > Local backups > Restore
  • Restart your phone: A simple restart can sometimes fix minor software issues that may prevent the backup from being restored.
  • Try using a different backup file: If you have multiple backup files, try using a different one to see if the issue persists.
  • If the issue continues, Xiaomi provides Mi Cloud services as an effective backup and restore solution.

What sets MIUI apart from other Android operating systems?

MIUI is Xiaomi’s Android-based operating system, with a distinctive user interface and additional features not typically found in stock Android. With highly customizable interface options and comprehensive theme support, MIUI provides a highly versatile experience with features like second space, one-handed mode navigation and gesture navigation that differentiates it from the stock Android experience. Despite these differences, MIUI has proven its worth thanks to its seamless performance and user-friendly design, gaining widespread acclaim among smartphone owners worldwide.


What can I do if the alarm clock on my Xiaomi phone doesn’t ring?

Ensure the alarm volume is appropriately set: Clock app > Alarms > Edit Alarm > Volume. * Check that Do Not Disturb mode hasn’t been activated: Settings > Sound & Vibration > Do Not Disturb

If the problem continues, consider switching alarm apps or resetting default settings as necessary.


“Too many unsuccessful attempts were made to enter the second space password. This device has now been locked.” – What can I do now?

  • Allow for a Timeout Period: After multiple unsuccessful attempts, there may be a timeout period in which further attempts cannot be made. Take some time before trying again.
  • Use Mi Account Credentials: If your device is associated with a Mi Account, try entering its credentials to unlock it.
  • Factory Reset: A factory reset may be the solution if your device doesn’t unlock normally. Keep in mind that this process will erase all data on your device.

How long will Xiaomi offer software updates for its devices?

Xiaomi is committed to offering software updates to ensure a positive user experience and enhance security on its flagship models. However, budget and mid-range phones may receive shorter updates than flagship models. In general, however, Xiaomi provides regular software updates of at least two years, including the latest Android versions, security patches, and additional features.


What can I do if my Xiaomi phone’s Bluetooth cannot transfer data?

  • Ensure Bluetooth is enabled on both devices. Check if they are within range.
  • Restart your phone and the connected device.
  • Check Bluetooth settings.
  • Clear Bluetooth cache.

Also, you can try clearing out their cache by going into Settings > Additional settings > Developer options > Bluetooth HCI Snoop Log Clear-out.


What should I do if my Xiaomi phone screen doesn’t rotate automatically?

To enable auto-rotate, swipe down from your screen > Auto-rotate icon. If this issue persists, restart your phone. To eliminate potential third-party apps as likely culprits, remove recently installed ones to isolate possible problems. Turn on safe mode to check if auto rotate working on the system’s default settings.

If nothing helps, try calibrating the accelerometer (use apps from Google Play).


How can I fix my Xiaomi mobile keyboard not showing?

Select your keyboard as default: Settings > Additional settings > Languages & Input > Current Keyboard, and select your keyboard as default.

To clear the keyboard app cache, Click settings> Installed apps > Manage apps > [your keyboard app] > Clear cache. If this issue persists, consider downloading another keyboard app from the Google Play Store.


What should I do if my Xiaomi phone photos cannot be saved?

  • If applicable, check if your device has sufficient storage space by deleting unnecessary files or moving them to an external storage device.
  • Confirm that if using SD cards, they are functioning correctly with the available space.
  • Check App Permissions in Settings -> Apps > [your photo app] -> Permissions to make sure it can access storage.

How long will it take to charge my Xiaomi phone for the first time?

For optimal battery performance, charging a new Xiaomi phone for at least 2 hours for its initial charge is recommended to maximize its battery performance. Ideally, use the original Xiaomi charger and cable for optimal charging speed. The charging time may vary depending on your model and charger. Generally, it takes about 1.5 to 2 hours to charge a Xiaomi phone fully for the first time.


What should I do if my smartphone runs out of battery quickly?

Charge your phone using its original charger and cable. If the battery depletes quickly, review battery-intensive apps in Settings > Battery > Power usage to identify which may be draining power rapidly. * To conserve battery life, adjust the screen brightness, turn off unnecessary features and close background apps – these steps may help.


Why did my Xiaomi phone charge less than 100% overnight but instead charge to around 98%?

This is normal, prevents overcharging and extends battery life. Lithium-ion batteries have been explicitly designed to stop charging once their capacity reaches 100% to avoid potential damage. If the battery percentage remains consistently lower, try calibrating its charge: allow your phone to discharge entirely before charging to 100% without interruptions.

  • Trickle charging: Xiaomi phones are equipped with a technology called “trickle charging,” which means that when the battery level reaches around 98%, the charging speed slows down to protect the battery from overcharging.
  • Battery calibration: Sometimes, the battery percentage displayed on your Xiaomi phone may be inaccurate. This can happen if the battery needs to be calibrated.
  • Background processes: Sometimes, specific background processes or apps may run on your Xiaomi phone while charging, consuming a small amount of battery power.

Why does my adapter crackle when I use Xiaomi phones?

* If an annoying or crackling sound comes from your device, this could indicate a faulty adapter or cable. Always choose Xiaomi-approved accessories to eliminate potential risks and address this problem swiftly and safely.

  • Temperature: High temperatures can affect the charging efficiency of your Xiaomi phone. If your phone gets too hot while charging, it may slow down the charging speed to prevent any damage to the battery.
  • Poor connection: If the adapter is not correctly connected to the phone or the power source, it can cause a current or crackling sound.
  • Power surge: A sudden electrical power surge can also lead to a current or crackling sound from the adapter. This can be caused by faulty wiring or a power surge from the outlet.
  • Faulty adapter: It can produce a current or crackling sound if defective or damaged. Try a different adapter or charging cable to see if the problem persists.

What steps can I take if my Xiaomi phone cannot connect via USB?

  1. First, verify if USB debugging is enabled: Go into Settings, About phone and tap “MIUI Version” seven times to activate Developer Options > Developer Options > USB Debugging.
  2. Change USB cables/ports on the computer; Install or update necessary USB drivers on both platforms.
  3. Install USB drivers. Make sure that you have the appropriate USB drivers installed on your computer.
  4. And restart both the Xiaomi phone and computer when rebooted.

What can I do if my Xiaomi smartphone can’t charge when its battery is dead/low?

  • Check the charging cable and adapter: Make sure the charging cable and adapter are correctly connected and functioning. Try using a different cable and adapter to see if the issue persists.
  • Clean the charging port: Dust, lint, or debris can accumulate in the charging port, preventing a proper connection. Use a soft brush or compressed air to clean the charging port gently.
  • Try a different power source: Plug your smartphone into another power source, such as an additional wall outlet or a USB port on a computer. Sometimes, the problem can be with the power source rather than the device.
  • Perform a forced restart: If your Xiaomi smartphone is unresponsive and won’t turn on, try performing a forced restart. Press and hold the power button for 10-15 seconds until the device restarts.
  • Visit a Xiaomi service center: If none of the above troubleshooting steps work, it may be necessary to visit a Xiaomi service center for further assistance. They can diagnose and fix any hardware issues that may be causing the charging problem.

Note: If your Xiaomi smartphone is still covered under warranty, contacting Xiaomi customer support is recommended before attempting any repairs or visiting a service center.


How can I store apps on an SD card on Xiaomi phones?

You cannot store applications on external media. The SD card can be used to store photos and videos. You can only keep a cache of some additional data that applications load for their work.

Navigate to the Xiaomi Settings > Apps > [select app]. If available, tap “Storage.” Once there, “Change” to choose SD as your storage location and save.


Why did the new Xiaomi phone start getting hot quickly after purchase?

It is usual for any new phone to experience heat during initial setup, app installation and system updates. Data sync processes and background processes may temporarily contribute to increased heat. Allow the phone time to settle before taking steps to optimize performance over time. If the heat remains excessive or persists, check for apps consuming too much power in the background, perform a factory reset if necessary, and contact Xiaomi support if the issue remains.


Why does my Xiaomi phone get hot when used outdoors?

  • Outdoor use can expose phones to higher temperatures, generating more excellent heat.
  • To adapt to its surroundings more effectively, phone performance may change, leading to temporary increases in temperature.
  • To avoid direct sunlight and ensure adequate ventilation outdoors, avoid direct sunlight and provide proper ventilation during outdoor use.

Why does my Xiaomi phone heat up during summer?

High ambient temperatures during the summer can impact its cooling system and increase heat generation from within the phone itself, leading to greater levels of heat generation from within it. To prevent overheating, limit resource-intensive tasks, keep the phone away from direct sunlight, and avoid using it for long periods in hot environments.


Why does my phone’s screen heat up when it is being used?

Prolonged usage at higher brightness levels may generate heat; to reduce screen-related heat, lower brightness when unnecessary or take breaks when working for extended periods. To minimize screen-related heat build-up, reduce brightness when excessive and consider taking short breaks when necessary.


Why does my Xiaomi get hot when playing games?

Gaming places an immense strain on both its CPU and GPU, leading to heat production.

To prevent overheating during gameplay, ensure your phone has adequate ventilation, close background apps, and consider lowering game settings to decrease workload and heat production.


Why is my Xiaomi mobile phone overheating while idle under 5G network conditions?

Increased power consumption from 5G could be responsible for elevated temperatures during standby. To address this, ensure your phone’s software is updated, consider turning off 5G when not necessary, conserve battery power and reduce heat production, check background apps consuming excessive resources and contact Xiaomi support if any problems remain.


Why does my Xiaomi phone heat up when charging/powering down after being locked?

Heat during charging is perfectly normal. However, excessive heat could indicate an afflicted charger or cable; please use only Xiaomi-approved accessories when possible. If the issue continues, reboot the phone, and if possible, try charging with another power source or cable.


Why does my Xiaomi phone get hot when wirelessly charging?

Wireless charging generates heat due to energy transfer, so it is perfectly normal for your phone to heat up during this process.

Assuring you use a compatible wireless charger and place the phone in an area with good ventilation will help dissipate heat more effectively.


Why can’t I unlock my screen using third-party themes on Xiaomi?

Not all third-party themes may be fully optimized to your phone’s software version and cause issues when unlocking the screen.

To regain access, switch to a default theme and update or switch out from Xiaomi Theme Store.


Why does my Xiaomi phone’s brightness automatically decrease as soon as it heats up?

  • To prevent overheating, Xiaomi phones may automatically reduce brightness to reduce power consumption and heat production.
  • If your phone is exposed to extreme temperatures, consider reducing workload or closing background apps to protect it.

How can I turn off “Find device” on Xiaomi phones?

  1. Launch the Settings app. * Scroll down until you reach “Mi Account.”
  2. Navigate to Mi Cloud, then the “Find Device” option and turn off “Find device.”
  3. You may need to enter your Mi account password for confirmation.
  4. Once complete, this will deactivate the Find Device feature on your Xiaomi phone.

How can I deal with poor 5G signal on Xiaomi phones?

If 5G is available and supported in your area and carrier, ensure it is enabled on your phone’s network settings and toggle airplane mode on and off to refresh network connections if it becomes active again. If the issue persists, contact your mobile carrier or temporarily switch network modes (3G/4G).


What should you do for failed fingerprint recognition on the Xiaomi phone?

Clean both the fingerprint sensor and your finger so there are no obstructions between the fingerprint reader and the sensor.

To register or de-register fingerprints in Settings: Passwords & security > Fingerprint Unlock, delete them first, then reregister in the settings described above. If this does not resolve your issue, restart your phone and check for available software updates.


What should we do if Xiaomi’s third-party application network is not working correctly?

  1. Make sure your internet connection is stable.
  2. Check whether a third-party app has access to your network through Settings > Apps > [app] > Permissions.
  3. Clean out its cache: Settings > Apps > [app] > Clear cache

If the issue persists, contact the application’s support or consider reinstalling it.


How can third-party apps not function after updating my Xiaomi mobile?

To ensure compatibility with the latest system version, update all third-party applications via Google Play Store to ensure optimal functionality. Clear the app cache by going into Settings > Apps > [app] > Clear cache.

If this doesn’t solve your issue, contact the app developers for support or reinstall them altogether.


What should I do if a Xiaomi phone cannot receive Mi Home App notifications?

  • To check that the Mi Home App has the appropriate permissions, navigate to Settings > Apps > Mi Home > Permissions on your phone.
  • To ensure notifications from Mi Home are enabled, navigate to Settings > Notifications > Mi Home > Enable notifications on your phone.
  • If the issue continues, ensure your phone is connected to the Internet, then reinstall or check for updates of the Mi Home App in the app store.

What should be done if a Xiaomi phone or tablet is connected to WiFi but cannot access the Internet?

Check if other devices can connect to the same network, reboot your router or modem before reconnecting, forget its network, and redefine its password before trying again. If the issue persists, connect to different WiFi networks or use mobile data and see if that addresses it.


What are my options if a Xiaomi phone won’t connect to a computer?

Double-check that its USB cable is functioning correctly before trying different cables.

To enable USB debugging on your Xiaomi phone:

  1. Settings > About phone > TAP “MIUI version” seven times to activate Developer Options and USB debugging.
  2. Install or update the USB drivers on your computer and Xiaomi phone before restarting both simultaneously.

Why am I having difficulty downloading apps from Google Play on Xiaomi?

  • Check your internet connection is stable.
  • To clear cache/data of the Google Play Store app: Settings > Apps > Google Play Store > Storage > Clear Cache/Clear Data.
  • Ensure your device has enough storage. If the issue continues, upgrade or reinstall your device’s Google Play Store app.

What is WiFi calling/VowiFi on Xiaomi phones?

WiFi calling allows users to make calls over Wi-Fi rather than traditional cellular networks – useful in areas with weak cell signals or network reception. You can enable this feature under Settings > SIM Cards & mobile networks > [SIM card] > WiFi Calling.


What if the Xiaomi phone speaker has noise?

  1. Check for physical damage to the speaker.
  2. Check for debris or foreign objects in the speaker grill and clean if needed.
  3. Finally, test different media sources to identify if the issue lies within certain apps or files.

If the problem continues, consider updating your phone’s software or contacting Xiaomi support for assistance.


What can I do if SMS is lost on Xiaomi phones?

To restore SMS backed up in Mi Cloud: Navigate to Settings > Mi Account > Mi Cloud > Restore From Backup.

If SMS delivery issues persist, check if any backup apps have been installed on your.


Why am I having problems with Xiaomi phone network delays?

  1. To address these delays and ensure an uninterrupted internet connection.
  2. Reset network settings by following these steps: uses * To reset network settings on Xiaomi:
  3. If the problem still exists, contact your mobile carrier for assistance.

Why am I having problems with Xiaomi phone network delays?

  • Reboot your Xiaomi phone.
  • To set your launcher as the default: Settings > Home Screen & Recents > Launcher as default. If the issue persists, try resetting the home screen layout by long pressing on it, then Settings > Reset layout….

Why can’t I hear others clearly during phone calls on Xiaomi?

Make sure your microphone and speaker are unobstructed by objects like your phone case or any other items, then make a test call using another number to see if your issue is specific to certain calls. Restart your phone if the problem continues; otherwise, contact your mobile carrier immediately for help.


Why am I having trouble connecting via mobile data on Xiaomi phones?

Verify if mobile data is activated under Settings > SIM cards & networks > Mobile data.

Additionally, make sure the APN settings for your carrier match what’s expected by checking Settings > SIM cards & networks > Mobile data and APN Settings on your phone. To refresh the network connection, try toggle airplane mode on and off or restarting your phone to regain network coverage.


The SD card cannot be recognized or unloaded frequently on Xiaomi phones.

When this occurs, ensure the card is correctly installed before checking compatibility with your Xiaomi phone. If the issue persists, try switching SD cards to determine whether the problem lies with either.


My Xiaomi phone won’t light up during calls and won’t illuminate. What are my options?

  • Check if a screen protector or dirt blocks proximity sensors before cleaning or adjusting as necessary. To refresh its system, restart your phone.
  • Xiaomi phones have a feature that prevents accidental touches during calls by turning off the screen when the phone is held close to the ear. However, this feature may sometimes cause the screen to stay black even after the call ends.
  • Perform a simple restart of your phone, as it can help resolve temporary software glitches that may be causing the screen to remain black during calls. Press and hold the power button, then tap “Restart” when the power menu appears. Once your phone restarts, check if the issue is resolved.

How Can I Fix the blurred Screen on my Xiaomi?

  • Clean your screen using a microfiber cloth.
  • Adjust brightness and display settings to improve clarity.
  • Check for software updates or consider factory resetting as an additional solution.

Photos disappeared after my Xiaomi phone was added to a private album. What should I do?

  1. To try to recover them, check your gallery app’s trash/recycle bin and restore from there – this may help find them again.
  2. If the photos aren’t in the trash, make sure they are backed up to Mi Cloud and restored from a backup.
  3. If you use Google Photos, they may have been saved there.

My Xiaomi phone’s automatic screen rotation failed; how can I troubleshoot?

Ensure auto-rotate is enabled: Swipe down from the top of the screen > Auto-rotate icon (at the bottom). * Restart your phone to refresh system processes.

Test whether the issue persists in safe mode; a third-party app could be at fault.


The notification bar of the Xiaomi mobile phone cannot be pulled down. What should I do?

Restart your Xiaomi phone to refresh its system. Check if any third-party applications are causing conflicts; uninstall recently installed programs to identify possible culprits.


Mobile phones will automatically shut off or not turn on when placed in low-temperature environments.

Cold temperatures can affect battery performance, causing your phone to automatically shutdown without you even realizing it. * To prevent an automatic shutdown in warmer environments, keep the device in an environment with higher temperatures, such as your living room, for optimal battery performance and to avoid automatic shutdown.

Consider using a thermal insulator or keeping your phone warm by placing it in your pocket.


What should I do if an echo occurs during a phone call on Xiaomi?

Ensure that both microphone and speaker are unobstructed by objects like phone cases or other obstructions such as bags. Try a different call to Check if it only happens with specific calls. If that does not help, contact your mobile carrier for help and seek their advice on further steps.


Why is my Xiaomi phone proximity sensor failing?

One of the common causes of proximity sensor failure is a software glitch. This can happen due to a bug in the operating system or an issue with a specific app that you are using. Try restarting your phone and see if the problem persists. If it does, you may need to update your phone’s software to the latest version or seek help from Xiaomi’s customer support.

Another reason for proximity sensor failure can be a dirty or blocked sensor. The proximity sensor is usually located near the front-facing camera and can become dirty over time, mainly if you often use your phone without a case. Clean the sensor using a soft cloth or cotton swab to remove any dirt or debris that might obstruct its function.

Sometimes, the proximity sensor might also be blocked by a screen protector or a poorly fitted case. Check if anything is covering the sensor and remove it if necessary.


Xiaomi phone VoLTE setting switch is gray and can’t be turned on. How to fix it?

Ensure your mobile carrier supports VoLTE service activation before trying again. Check for and install any available system updates, if available. If the issue persists, reach out to your mobile carrier for assistance.


I lost all my Xiaomi contacts without warning – what can I do now?

To restore contacts from Mi Cloud backup, navigate to Settings > Mi Account > Mi Cloud > Restore from Backup. It would help if you tried to recover lost contact data using third-party applications. Try downloading one or more from Google Play; some information may be recovered.


My Xiaomi phone crashed without explanation or restarted randomly.

  1. To update the software on your phone to its most up-to-date version.
  2. Remove recently installed apps.
  3. Turn on safe mode and check if crashes are present.
  4. Do a hard reboot. Press and hold the power button for 15 seconds.

My Xiaomi phone can call but won’t accept an incoming call.

Ensure the screen responds quickly during an incoming call by keeping its display responsive rather than frozen during call reception.

To check if third-party call-related apps are the source of the issue, try disabling them one at a time to see if that resolves it.


Mobile phone usage is stuck, and Xiaomi responds slowly. What to do?

Close background apps to free up system resources.

To clear cache and unnecessary data, Navigate to Settings > Storage > Cached data > Clear cached data.

Restart your device: A simple restart can sometimes resolve performance issues. Press the power button, then select “Restart” to reboot your Xiaomi phone.


How can we solve Xiaomi’s mobile phone’s inability to send SMS but receive it correctly?

  • Ensure your message center number is correctly set: Messaging app > Settings > Advanced settings > Message center.
  • Determine whether there are any restrictions placed by mobile carriers regarding outgoing SMSs.

My Xiaomi mobile phone cannot recognize my SIM card.

  • Make sure it has been properly inserted and is undamaged.
  • Clean both sides of the SIM card slot thoroughly
  • Make sure the SIM card works on another device.
  • Test it again, if necessary, before contacting your mobile carrier or a Xiaomi service center for assistance if the issue still exists.

Xiaomi mobile phone camera appears to flashback (black screen or unable to start).

Restart your phone and try opening the camera app again. Clear its cache via Settings > Apps > Camera > Storage > Clear Cache. If the problem continues, install any system updates that might help. Reinstalling or contacting Xiaomi support may provide further assistance.


My Xiaomi mobile phone battery drains too quickly.

  • Reduce screen brightness.
  • Disable unnecessary features. Features like Wi-Fi, Bluetooth, and GPS can drain your battery even when not in use.
  • Some apps continue to use data in the background, which can drain your battery. Go to “Settings” > “Data usage” and restrict background data for apps that you do not need to sync continuously.
  • Limit background data usage.
  • Xiaomi provides a built-in battery-saving mode that helps optimize power consumption. Go to “Settings” > “Battery & performance” > “Battery saver” and enable the battery-saving mode to extend battery life.
  • Update your device.
  • If the phone is over 2 years old, the battery will drop much capacity after a long life.

What should I do if my Xiaomi mobile phone automatically shuts down or reboots?

Check for system updates and install them. If the random shutdowns or reboots started after installing a particular app, it might be causing the issue. Try uninstalling the app and see if the problem persists. To uninstall an app, go to Settings > Apps > [App Name] > Uninstall.


Why Does Xiaomi Display Ads?

Advertising is an integral component of Xiaomi’s internet services and an income source. So MIUI and Mi apps contain advertisements by default, which may appear unexpectedly, like in Settings.


My Xiaomi mobile phone displays a black screen; what may be causing it?

– Battery Level: Check if your phone’s battery is completely drained. If the battery is empty, charge your phone and try turning it on again.

– Software Glitch: Sometimes, your Xiaomi phone’s screen may go black due to glitches or conflicts. Try restarting your phone by holding the power button for a few seconds and then selecting the restart option.

– Physical Damage: If your phone has been dropped or exposed to water or any other physical damage, it may cause the screen to go black. In this case, you may need to contact Xiaomi customer support or visit a service center for assistance.


Mi phone system update failure (OTA update). How to address this issue on Xiaomi?

Check that your internet connection is stable, and if using mobile data, switch to a reliable WiFi network instead.

Make sure you have enough storage space on your device for the system update. If your device does not have enough free space, the update may fail. Delete any unnecessary files or apps to free up storage space on your Xiaomi phone.


How can I fix my Xiaomi phone’s GPS position if it is inaccurate, weak signal, or unable to locate it?

  • Make sure that location services are enabled: Settings > Additional settings > Privacy > Location. You can switch them on by entering Additional Settings> Privacy > Location.
  • Restart your phone to try again.
  • Use mobile internet for more detailed data.
  • Install GPS status and toolbox app.

What steps should be taken if the Xiaomi phone camera focuses abnormally?

Clean the camera lens thoroughly and ensure no obstructions block the image sensor’s view.

Reset camera settings: If the problem persists, you can try resetting the camera settings to their default values. Open the camera app, go to settings, and look for the option to reset camera settings.

Use manual focus: If the automatic focus is not working correctly, you can try switching to manual focus mode. Open the camera app, find the manual focus option, and adjust the focus manually by tapping the screen.


What do I do if my Xiaomi phone camera has stopped working?

Restart your phone and attempt opening the camera app again. Clear the cache by going into Settings > Apps > Camera > Storage and Clear Cache. Check for system updates and install them if available.


What should I do if the Xiaomi phone’s NFC function fails?

To enable NFC in your settings: Settings > Connection & sharing > NFC.

Try performing a soft reset on your phone by pressing and holding the power button until the device restarts.


What can I do if my Xiaomi mobile phone automatically hangs up while calling mode is engaged?

Check if any third-party call-related apps create conflicts and disable or uninstall them if necessary. Reboot your phone and test out call functionality again.


How can we allow the installation of applications from unknown sources on Xiaomi?

For this, go to Settings > Additional settings > Privacy, then enable “Install apps from unknown sources.”


How can you connect peripherals, like a keyboard and mouse, to a Xiaomi smartphone?

Use a USB OTG (On-The-Go) adapter to connect USB peripherals directly to your Xiaomi phone and ensure it supports this mode. New Xiaomi phones support Bluetooth peripherals; please check your Bluetooth settings to pair devices.

To connect a wireless keyboard or mouse to your Xiaomi smartphone, you must ensure that your smartphone and the peripherals support Bluetooth connectivity. Turn Bluetooth on your Xiaomi smartphone and put your keyboard or mouse in pairing mode. Then, on your smartphone, go to the Bluetooth settings and tap on the device name when it appears. Your smartphone will pair with the peripherals; you can use them wirelessly.

Note: Some wireless keyboards and mice may require installing specific apps or drivers on your Xiaomi smartphone to enable full functionality.

You will need a USB-C to USB adapter to connect a wired keyboard or mouse to your Xiaomi smartphone. This adapter allows you to plug a standard USB keyboard or mouse into your smartphone’s USB-C port. Connect the adapter to your smartphone, and then connect the keyboard or mouse to the adapter. Your Xiaomi smartphone will automatically recognize the peripherals, and you can use them immediately.


How can I calibrate my Xiaomi gyroscope sensor/accelerometer?

Some Xiaomi phones include built-in calibration tools. To access them, navigate to Settings > Additional settings > Gyroscope or Accelerometer calibration. Alternatively, download third-party calibration apps from the Google Play Store.


How can I recover my private files if they have been lost on Xiaomi?

To restore files from Mi Cloud backups, navigate to Settings > Mi Account > Mi Cloud > Restore from Backup and click Restore Now. If files were deleted manually or are no longer backed up to Mi Cloud, search Google Play Store for file recovery apps, which may help.


Why can’t Xiaomi phones play videos?

  • Unsupported video format. Xiaomi phones support a wide range of video formats, but some formats may not be compatible. Ensure that the video file you are trying to play is in a format supported by your Xiaomi phone.
  • Corrupted video file. If the video file is corrupted or not downloaded properly, it may not play correctly on your Xiaomi phone. Try downloading the video again or using a different source. Make sure the video file format is supported by your phone.
  • Update or switch your video player app on Google Play Store.

How Can I Recover Lost Gallery Photos in Xiaomi Cloud?

Log into Mi Cloud using your Mi account credentials, then navigate to Gallery > Recently Deleted in Mi Cloud’s navigation tree.

Restore photos from the “Recently Deleted” folder.


Why can’t I receive an email with a verification code on Xiaomi?

Double-check the email address you entered during the registration process. Make sure there are no typos or errors. To avoid having trouble receiving an email from Xiaomi with a verification code, check your spam or junk folder; additionally, ensure the email address entered is accurate.

Your email provider may have blocked the verification email from Xiaomi. There might be temporary server issues on Xiaomi’s end, which could prevent the delivery of the verification email. Wait for some time and try again later.


Why am I not receiving text messages with verification codes on Xiaomi?

  1. First, ensure your mobile number is entered correctly.
  2. Check with your carrier regarding restrictions to receiving SMS texts.
  3. Network or service provider issues. Make sure that your network signal is strong and stable. If you are in an area with weak signal coverage, it may affect your ability to receive text messages.
  4. Blocked or filtered messages. Check if you have any text message blocking or filtering settings enabled on your Xiaomi phone that could prevent the delivery of verification codes.
  5. SIM card issues. Try removing and reinserting your SIM card to refresh the connection. Additionally, ensure that your service provider does not damage or block your SIM card.
  6. Other factors. In some cases, external factors such as temporary network outages or technical issues with the sender’s system can affect the delivery of text messages.

How can I delete my Xiaomi account if I forget my password?

For assistance in recovering or resetting your password, visit the Mi Account Recovery Page on the Xiaomi website and follow its instructions to access Mi Account Recovery.

Step 1: Go to the Xiaomi Account Recovery page by visiting the official Xiaomi website.

Step 2: On the Account Recovery page, you will be asked to enter the Xiaomi email address or phone number associated with your account. Make sure to enter the correct information.

Step 3: After entering your email address or phone number, click the “Next” button.

Step 4: Xiaomi will send a verification code to the provided email address or phone number. Check your inbox or messages for the code.

Step 5: Enter the verification code received in the designated field on the Account Recovery page.

Step 6: Once the verification code is correctly entered, click the “Next” button.

Step 7: You will be redirected to a page where you can reset your password. Please enter a new password of your choice and confirm it.

Step 8: Click the “Next” button after setting the new password.

Step 9: Xiaomi will confirm that your account password has been reset. You will also receive a confirmation email or SMS.

Step 10: Log in to your Xiaomi account using the new password.

Step 11: Navigate to the Xiaomi account settings page.

Step 12: Follow the on-screen instructions to confirm the account deletion process.

Step 13: Xiaomi will then process your account deletion request. It might take some time to complete.

Step 14: Once the account is deleted, you will receive a confirmation email or SMS.

Please note that deleting your Xiaomi account is irreversible, and all your data associated with the account will be permanently erased. Make sure to back up any critical data before proceeding with the account deletion.


Why can’t I delete my Xiaomi account?

If you have violated Xiaomi’s terms of service or engaged in any suspicious activities, your account may be temporarily or permanently restricted from deletion. In such cases, it is recommended that Xiaomi contact customer support for further assistance.

Xiaomi may retain certain data related to your account for security, legal, or business purposes. This includes device usage, app usage, and system logs. While you might not be able to delete your account completely, you can still take steps to protect your privacy by turning off specific permissions and clearing your data.

  • Remove all associated devices from your Mi account.
  • Clear any outstanding payments or subscriptions linked to it.
  • Contact Xiaomi support if the problem continues.

The phone number cannot be linked to the new Mi account. What are my options?

  1. Contact Xiaomi customer support for assistance. They can look into your account and help troubleshoot the issue.
  2. If you have previously used the phone number with a different Mi account, you may need to remove it from the old account before you can bind it to the new one.
  3. Consider using a different phone number if you have one available. It could be possible that an issue with your specific phone number is preventing it from being bound to the new Mi account.

How can I change Xiaomi’s Recovery Phone Number or Email Address?

Navigate to Settings > Mi Account > Account Security, where “Change Recovery Phone Number or Change Recovery Email” options can be found.


What happens if I delete my Xiaomi account?

Deleting your Mi account will delete all associated data, such as contacts, messages and cloud storage space. Before deciding to do this, ensure you have made copies of any essential documents beforehand.


Can face unlock be used with Xiaomi in low-light conditions?

Certain Xiaomi phones support face unlock in low-light environments, while others may struggle with this feature. To maximize face unlock’s effectiveness in different lighting conditions, test face unlock in various scenarios to see what works.


Does Xiaomi support unlocking my face when my eyes are closed?

For security purposes, Xiaomi’s face unlock feature generally requires both eyes to be open for users to unlock it successfully. Please check your phone’s face unlock settings for any available options relating to eye detection.

Xiaomi devices provide an exciting blend of affordability, performance and innovation. Xiaomi has quickly established itself as a worthy competitor in the smartphone market with cost-effective business practices, reliable hardware and user-friendly software. We aim to help users make informed choices and enjoy an exceptional Xiaomi experience by answering frequently asked questions and concerns regarding Mi, Redmi, POCO and Blackshark phones – whether newcomers or long-time fans of this incredible brand! No one can deny the value or excitement that comes from purchasing one!

1 Comment
  1. Wozu ist das alles ? Gibt es irgendeine nutzbringende Anwendung die sich mit einem Xiaomi Konto nutzen lässt ? Ich sehe da weder vom Telefon noch vom PC aus irgend einen Sinn noch Funktionalität. Nicht mal diese Nachricht funktioniert ohne zusätzliche Eingaben hier drunter. Erklärt mir bitte ganz einfach wofür ein Xiaomi Konto notwendig ist. Danke

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